Shipping policy
At Orbella.club, we are committed to delivering your order safely and efficiently, no matter where you are in the world.
Free Worldwide Shipping
We proudly provide free shipping worldwide on every order.
No minimum purchase is required.
Processing Time
Orders are generally prepared within 1–3 business days after payment confirmation.
During holidays or promotional periods, processing may require additional time.
Delivery Time
Estimated delivery time:
7–14 business days
Actual delivery may vary depending on destination, customs processing, local postal services, and seasonal demand.
Tracking
Tracking information is provided whenever available.
Customers will receive a confirmation email after shipment.
Customs
International orders may be subject to customs inspections or import duties determined by local authorities.
These charges remain the responsibility of the customer where applicable.
Delivery Delays
Occasional delays may result from:
- Severe weather
- Customs clearance
- Airline disruptions
- High seasonal shipping volumes
- Public holidays
We appreciate your patience should these situations occur.
Incorrect Address
Customers are responsible for providing accurate shipping information.
Incorrect or incomplete addresses may delay delivery or require additional shipping arrangements.
Lost Shipments
If your package has not arrived within a reasonable timeframe, please contact us.
We will work directly with the shipping carrier to investigate the shipment.
Contact
Email: support@Orbella.club
Phone: +1 (778) 999-4744